Privacy Policy

Last updated: October 2026

Krum Cookies ("Krum", "we", "us") operates order.krumcookies.com so you can order our cookies, boxes, tins and desserts online. This page explains what information we collect and how we use it.

What we collect

• Your name and mobile number, which you enter at checkout.
• Your order details (items, quantities, amounts) and pickup/delivery details.
• Payment status information from our payment partner, Razorpay. We never see or store your card, UPI or banking details - those are handled entirely by Razorpay.

How we use it

• To prepare, confirm and fulfil your order.
• To contact you about your order if needed.
• To meet accounting and tax obligations.

Sharing

We share order details with Petpooja (our point-of-sale and order management system) and Razorpay (payments) only as needed to process your order and payment. We do not sell your personal information.

Retention and your choices

We keep order records as required for accounting and tax purposes. You can ask us to correct or delete your contact details by reaching us through the Contact Us page.